Order Shipping Information
** We have been alerted that USPS tracking updates have been affected due to an influx in volume. It may take upwards of 48 hours to see any online updates.
International Tracking Link Update:
Starting July 1st, USPS will no longer support tracking updates on packages shipping to International locations. You can now track your packages at: https://www.aftership.com/
COVID-19 UPDATE (Updated July 31st):
The health and safety of our employees and our customers is so important to us! Thus, we are still currently shipping at a reduced capacity- meaning orders will be processed and shipped within 3-10 business days
US Customers: DUE TO LIMITED TRANSPORTATION AVAILABILITY AS A RESULT OF NATIONWIDE COVID-19 IMPACTS, TRACKING UPDATES & PACKAGE DELIVERY TIMES MAY BE EXTENDED.
We thank you for your understanding at this time and we do apologize for any inconvenience this may cause. Our customer service representatives will still be available if you have any questions or concerns.
Stay safe, everyone!
Did you pre-order an item? We hope this schedule helps you out. If you have any questions or concerns about your order, please don't hesitate to contact Customer Support at hello [@] tsuki.market
Black Moon Collection clothing pre-order items will ship out late October 2020.
Corduroy Tsuki Cap Pre-orders placed August 24th or later will ship out late October 2020.
Why Are You Sad Again? pre-ordered items have all shipped out
** When an item is scheduled to ship out 1-4 business days after purchase, that does not mean that the order will be delivered in 1-4 business days. It just means that it will ship out from our warehouse within that timeline.
** Please note that sometimes there can be additional costs (customs/import fees) due upon delivery for non-Canada and non-US orders. Should you have to pay additional fees at the door, these are your responsibility.