Order Shipping Information
COVID-19 UPDATE (Updated October 27th):
The health and safety of our employees and our customers is so important to us! Thus, we are still currently shipping at a reduced capacity- meaning orders will be processed and shipped within 3-5 business days
DUE TO LIMITED TRANSPORTATION AVAILABILITY AS A RESULT OF NATIONWIDE COVID-19 IMPACTS, TRACKING UPDATES & PACKAGE DELIVERY TIMES MAY BE EXTENDED.
We thank you for your understanding at this time and we do apologize for any inconvenience this may cause. Our customer service representatives will still be available if you have any questions or concerns.
Stay safe, everyone!
Did you pre-order an item? We hope this schedule helps you out. If you have any questions or concerns about your order, please don't hesitate to contact Customer Support at hello [@] tsuki.market
Black Moon Collection due to Covid-19 related transport delays, clothing pre-order items will ship out late November 2020.
** When an item is scheduled to ship out 3-5 business days after purchase, that does not mean that the order will be delivered in 3-5 business days. It just means that it will ship out from our warehouse within that timeline.
** Please note that sometimes there can be additional costs (customs/import fees) due upon delivery for non-Canada and non-US orders. Should you have to pay additional fees at the door, these are your responsibility.